While accessing and/or using our Platform, we may ask you to provide certain information, which may be generic or personally identifiable, and which can be used to contact or identify you. This may include various types of data as classified below (referred to as "Personal Information"). Wherever possible, we will indicate which fields are required and which are optional.

We use your Personal Information in pursuit of our legitimate interests to further our operations and offerings. By using or accessing this Platform, you consent to the collection, use, and disclosure of information, including Personal Information, in accordance with this Privacy Policy.

Donatemart does not take responsibility for the genuineness or accuracy of information provided by any third party or other users of the Platform. While Donatemart endeavors to pre-screen and qualify campaigns through a thorough vetting process, such screening is not guaranteed to be error-free, exhaustive, or warranted in any way. It is not a substitute for the donor’s own independent investigation.

The Platform may allow donors to ask beneficiaries questions regarding their campaigns and to otherwise assess the legitimacy of the campaigns. By making a donation, each donor represents and warrants that they have conducted the level of due diligence they deem appropriate and that they do not rely on Donatemart for the accuracy, completeness, or adequacy of the information provided on the Platform.

Donors should also be aware that neither Donatemart nor any of its employees represent or warrant that beneficiaries—or any other individuals—will use donated materials in the manner or for the purpose stated by them. Donatemart is not a party to any campaign.

Personal Information may include, but is not limited to:

Your name
Your address
Your telephone number
Your email address or other contact information
Your date of birth
Your gender

Or any other information as specified under Rule 3 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011

We use your information to carry out our services, process payments, communicate with you, maintain records, and manage your transaction history with us. We also use this information to enhance the Platform, detect and prevent fraud or abuse, and enable third parties to perform technical, logistical, or other functions on our behalf.

To help you better understand the kind of information we collect, we have attempted to classify the information categories. Please note that this is an indicative and non-exhaustive list:

• Contact Information: We receive and store any information You enter on the Portal or give Us in any other manner. You can choose not to provide certain information based on Your preferences. Your general contact information, including Your name, photograph, address, telephone number, date of birth, gender, e-mail address, financial information details, social media profile (if need be), contacts, etc. may be some of the information We collect.
• Personalized Information: Depending on Your engagement with Us, more specifically for Beneficiaries, We may receive and request You to provide information relating to the Campaign to be on-boarded on the Platform, this may include information about Your medical records, a statement from You about the purpose and objectives of the Campaign and Your financial information. This may include photographs of You and/or any such persons associated with You and/or any location which the Campaign/ Beneficiary is associated with. We may use this information towards marketing the Campaign to raise Materials for the Beneficiaries to enable the Campaign to meet its objectives. This may include sharing such information on social media, third-party sites, and with entities that provide services to Us.
• Transaction and Technical Information: We receive and store certain types of information whenever You interact with Us. This can be through any means, via e-mails, a visit to the Portal, or via telephonic communication. We may also receive/store information about Your location, address, browser type, browser version, the pages of Our Site that You visit, the time and date of Your visit, the time spent on that page's and other statistics including but not limited to the internet protocol address of Your device and your transaction history. We may use this information for internal analysis and to provide You with location-based services or more personalized services.
• Third-Party Data: We might receive information about You from other sources and add it to Our user database. By using or continuing to use the Platform, You agree to Our use of Your information (including sensitive personal information) by this Privacy Policy, as may be amended from time to time by DonateMart at its sole discretion. You also agree and consent to us collecting, storing, processing, transferring, and sharing information (including sensitive personal information) related to You with third parties or service providers for the purposes as set out in this Privacy Policy.
• Financial Data: When You make a donation with Us, such donations are to be made on the payment gateway channels present on the Portal. The preferred choice of payment may be retained. Further, if You permit Us to retain Your credit/debit card number in part/ the authorized number linked to Your payment account, Your preferred unified payments interface, etc. We may do so to enable a more personalized experience. We shall store the complete details of the Trusts engaged with us, including account numbers, SWIFT/IFSC Codes, and any other financial information that may be required from time to time as per the applicable law.
• Other Data: Depending on Your engagement with Us, we may request You provide Us with applicable information that We may require to render Our Service from time to time.

We also collect, use, and share aggregated data, such as statistical or demographic information, for internal purposes. We may be required to share such information with government authorities and agencies for purposes including identity verification, prevention, detection, or investigation of incidents (including cyber incidents), and for the prosecution and punishment of offenses. You agree and consent to DonateMart disclosing your information if required under applicable law.

You acknowledge and agree that we use this information to provide the Services we offer. In doing so, we may display and share certain information on our Platform for public viewing and with third parties as necessary. You may specifically request us not to display your information publicly by choosing to remain anonymous, contacting us through our helpline number or email address, or by reaching out to our Grievance Officer, whose details are provided in Paragraph 8 below.

You are encouraged to explore the Platform to better understand how your information is used. Please note that while anonymity applies to the public display of your information, we may still collect such data internally. However, we do not collect any special categories of personal data, including details about your race, ethnicity, religion or philosophical beliefs, sexual orientation, political opinions, trade union memberships, or information related to criminal offenses or convictions.

Please note that failure to provide complete information or opting to restrict the display of your information may affect your ability to access the Platform or use our Services.

DonateMart acts as a platform to enable Beneficiaries to create and share their Campaigns in order to raise support for the Materials they require. DonateMart facilitates a connection between Donors and the Trust, allowing Donors to direct their donations toward Materials that will ultimately be provided to the Beneficiaries based on their specific needs.

DonateMart may provide links to other websites (Linked Websites) solely for your convenience. The inclusion of any such link does not constitute an endorsement of the Linked Website by DonateMart. Your access to any Linked Website is entirely at your own risk, and DonateMart is not a party to any transaction between you and the Linked Website. Your use of any Linked Website is governed by the terms and conditions of that particular site.

DonateMart may also contain third-party advertisements. The presence of such advertisements does not imply an endorsement or recommendation of the advertiser, its products, or its services. You are advised to consult the relevant advertiser directly for complete information regarding their products and/or services. DonateMart assumes no responsibility for any interaction between you and third parties and disclaims any liability arising from or connected to such interactions.

We acquire, maintain, and process Personal Information where necessary for the legitimate pursuit of our business interests. These legitimate interests include establishing and maintaining relationships, meeting actual and anticipated needs, and fulfilling administrative purposes. To this end, we may use various tools and technologies such as contact management systems, analytics platforms, and marketing tools, including those that operate via electronic communications.

We may share Personal Information—including stored cookies (as detailed in Paragraph 4)—with third-party service providers who support us in areas such as web analytics, advertising, and email distribution. Such use of personal data by third parties is strictly limited to the performance of the contracted services.

To facilitate our Services, we may share Personal Information with the relevant Trust, as required for compliance with applicable laws. We may also share Personal Information with our group companies for the purpose of performing business functions and internal analytics. Some of our group companies or service providers may be located in jurisdictions with data protection standards that differ from those of the data subject. In such cases, we implement appropriate safeguards in accordance with applicable laws and in line with this Privacy Policy.

We may also process Personal Information when necessary for entering into or fulfilling contractual obligations. In certain circumstances, we may rely on the explicit consent of the data subject to process information for specific purposes.

Unaffiliated third parties may provide content, services, and functionality on our websites and social media platforms. While we do not control how these third parties collect or use personal data, we acknowledge that they may use advanced technologies such as cookies, web beacons, and other tracking tools. These parties often engage in extended data collection and profiling, which may involve commercial exploitation of user data. We are not responsible for the privacy or business practices of these third parties. However, certain data collection activities may be controlled by users themselves through browser settings or mobile app controls.

Links to third-party advertisements, third-party websites, or third-party electronic communication services may be provided on the Platform. These are operated by independent third parties and are not controlled by, affiliated with, or associated with us. DonateMart is not responsible for any form of transmission received by you from any third-party website.

Accordingly, DonateMart makes no representations regarding the privacy practices, policies, or terms of use of such third-party websites. Nor does DonateMart control or guarantee the accuracy, integrity, or quality of the information, data, text, software, music, sound, photographs, graphics, videos, messages, or other materials available on these websites.

The inclusion or exclusion of any link does not imply any endorsement by DonateMart of the third-party website, its provider, or the content contained therein. Any information you provide to such third-party websites will be governed by their respective privacy policies. We strongly recommend that you review the privacy policy of any third-party website before using or providing information on such platforms.

When you use the Platform, we aim to make your experience simple and meaningful. To achieve this, we use cookies—small pieces of data sent to your computer or mobile device when you visit a website or access a mobile application. These cookies store and sometimes track information about your use of the Platform. They typically contain a small amount of data, including an anonymous unique identifier.

Cookies are generally sent to your browser by a website and stored on your device’s hard drive. We use cookies to recognize your browser and provide a more personalized experience, which may include customized advertisements on other websites and storing items in your cart between visits. This helps simplify and enhance your interaction with us.

When you visit our Platform, our web server issues a cookie to your device. Some cookies are set by us, while others may be placed by third-party service providers operating on our behalf. We use cookies for several reasons, including to collect information, improve functionality, and reduce the frequency with which you must enter your password during a session.

You can instruct your browser to refuse all cookies or notify you when a cookie is being sent. However, please note that refusing cookies may limit your ability to use certain portions of the Platform. If you choose to leave cookies enabled, be sure to sign off after using a shared computer to help protect your information.

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to meet any legal, accounting, or reporting obligations. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, whether those purposes can be achieved through other means, and any applicable legal requirements.

In certain cases, we may anonymize your personal data—so that it can no longer be associated with you—for research or statistical purposes. In such instances, we may use the anonymized data indefinitely without further notice to you.

You always have the option not to provide information by choosing not to use the Platform or specific features (where such features offer an opt-out). We may automatically use available technology to retain your preferences. When you update your information, we typically retain a copy of the previous version for our records.

If you do not wish to receive updates from us, you may update your preferences or write to us at info@donatemart.in. However, opting out of updates does not affect your continued use of the Platform, which remains governed by the Terms of Use and this Privacy Policy.

The "Help" menu on the menu bar of most browsers will guide you on how to prevent your browser from accepting new cookies, how to be notified when a new cookie is received, and how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons—such as Flash cookies—by changing the add-on settings or visiting the website of its manufacturer. However, since cookies enable you to take full advantage of some of DonateMart's essential features, we recommend keeping them enabled.

Use of DonateMart is available only to Indian passport holders who can form a legally binding contract under the Indian Contract Act, of 1872. If You are a minor i.e. under the age of 18 years, You may use DonateMart only with the involvement of a parent or guardian. We do not knowingly collect or store personal data of children unless permitted by law or provided to us where a child is a beneficiary of a campaign.

Donatemart strives to redress the concerns of donor-users expeditiously. An aggrieved donor may report his/her concern to the grievance officer who shall redress the grievances within one month from the date of receipt of such grievance. Please find below the details of the grievance officer:
Name: [Tejal Koli]
Email: [tejalkoli@donatemart.in]

We reserve the right to update or change Our Privacy Policy at any time and You should check this Privacy Policy periodically. Your continued use of the Service after We post any modifications to the Privacy Policy on this page will constitute Your acknowledgment of the modifications and Your consent to abide by and be bound by the modified Privacy Policy. If We make any material changes to this Privacy Policy, We will notify You either through the email address You have provided us or by placing a prominent notice on the Portal. Should include - social networking sites
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Tailored Advertising

We may use third-party advertising technologies that allow for the delivery of relevant content and advertising on our Platform, as well as on other websites you visit. The ads may be based on various factors such as the content of the page you are visiting, the information you enter such as your age and gender, your searches, demographic data, user-generated content, and other information we collect from you. These ads may be based on your current activity or your activity over time and across other websites and online services and may be tailored to your interests. Also, third parties whose products or services are accessible or advertised on our Platform may place cookies or other tracking technologies on your computer, mobile phone, or other device to collect information about your use of the website as discussed above.

We also allow other third parties (e.g., ad networks and ad servers such as Google Analytics, DoubleClick, and others) to serve tailored ads to you on our website, other sites, and in other applications, and to access their own cookies or other tracking technologies on your computer, mobile phone, or another device you use to access the website. We may provide our customer information (such as a hashed version of your email addresses) to service providers, who may "match" this information in de-identified form to cookies (or mobile ad identifiers) and other proprietary IDs, to target or "retarget" you with ads when you visit other websites and mobile applications. (You may opt out of many of these service providers as described in the next paragraph.) We neither have access to, nor does this Privacy Policy govern, the use of cookies or other tracking technologies that may be placed on your computer, mobile phone, or other device you use to access our website by non-affiliated, third-party ad technology, ad servers, ad networks or any other non-affiliated third parties. Those parties that use these technologies may offer you a way to opt out of ad targeting as described below.

If you receive tailored advertising on your computer through a web browser, you can learn more about such tailored browser advertising and how you can generally control cookies from being put on your computer to deliver tailored advertising, by visiting the European Interactive Digital Advertising Alliance Consumer Ad Choices link for EU based advertising or for US-based advertising either: (i) the Network Advertising Initiative's Consumer Opt-Out link or (ii) the Digital Advertising Alliance's Consumer Opt-Out link to opt-out of receiving tailored advertising from companies that participate in those programs. To opt out of Google Analytics for display advertising or customize Google display network ads, you can visit the Google Ads Settings page. Please note that to the extent advertising technology is integrated into our website or other websites that you visit, you may still receive advertisements even if you opt out.

In that case, the advertising will not be tailored to your interests. Also, we do not control any of the above opt-out links or whether any particular company chooses to participate in these opt-out programs. We are not responsible for any choices you make using these mechanisms or the continued availability or accuracy of these mechanisms. By using our services, you hereby explicitly consent to receiving SMS, messages, promotional material, or any other form of communication from us. These communications may include information, updates, and promotional offers based on the information you provide to us. You have the option to opt out of receiving such communications at any time by contacting our customer support. Please refer to our Privacy Policy for more details on how we collect, use, and protect your information.